Returns & Refunds

Because these are research chemicals, we cannot accept returns of opened or used products for safety and integrity reasons.

Damaged or incorrect items

If your order arrives damaged, or you received the wrong item, contact us within 7 days of delivery at suppoer@flourishglobalpeptide.com with your order number and photos. We will arrange a replacement or refund where appropriate.

Order issues

If a problem occurs with payment confirmation or fulfillment, reach out and our team will work with you to resolve it.

Secure Packaging

Protective packaging prepared for international handling.

Batch Documentation

COA availability and batch reference information for selected products.

Responsive Support

Support for product information, order updates, and documentation requests.

Manual Payment Verification

Orders are reviewed after payment confirmation for safer processing.